# Delete Yumi Account

Effective date: 2026-04-13

Operator: Global Interactive Technology Co., Limited (環球互動科技有限公司)

Address: 中国香港环球大厦A01

Contact: postmaster@haiyinet.com.cn / +85256283162

Start a deletion request by email

This page explains how Yumi users can request permanent deletion of their account and associated data.

## 1. Who can use this page

Use this page if you created a Yumi account and want to request permanent deletion of that account and the associated user data managed by Yumi.

You can submit a deletion request even if you no longer have access to the Yumi app on your device.

## 2. How to submit a deletion request

Send your deletion request by email to postmaster@haiyinet.com.cn.

Please use the subject line: Delete Yumi Account.

- Your Yumi UID, if available.

- Your registered email address or phone number.

- Your Yumi nickname or profile name.

- A clear statement that you want your Yumi account and associated data to be deleted.

## 3. Identity verification

To protect account security and prevent unauthorized deletion, we may ask you to complete a reasonable identity-verification step before processing your request.

## 4. What will be deleted

After your request is verified and approved, we will delete your Yumi account and the associated account data that is managed in our systems, including profile information and other user data linked to that account, unless retention is required for legitimate reasons described below.

## 5. Data that may be retained

Certain records may be retained for a limited period where reasonably necessary for fraud prevention, abuse handling, dispute resolution, financial recordkeeping, tax, security, or legal and regulatory compliance.

## 6. Processing time

We aim to complete verified deletion requests within 7 business days, although certain cases may require additional time if further verification or compliance review is necessary.

## 7. Contact

If you have questions about account deletion or personal-data handling, contact postmaster@haiyinet.com.cn or call +85256283162.