40 lines
2.7 KiB
HTML
40 lines
2.7 KiB
HTML
<!doctype html>
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<html lang="en">
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<meta charset="utf-8">
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<meta name="viewport" content="width=device-width, initial-scale=1">
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<title>Delete Yumi Account | Yumi</title>
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<meta name="description" content="This page explains how Yumi users can request permanent deletion of their account and associated data.">
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<link rel="canonical" href="https://h5.haiyihy.com/delete-account.html">
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<h1>Delete Yumi Account</h1>
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<p>Effective date: 2026-04-13</p>
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<p>Contact: gurbhakotonline03@gmail.com / +85247410298</p>
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<p><a href="mailto:gurbhakotonline03@gmail.com?subject=Delete%20Yumi%20Account">Start a deletion request by email</a></p>
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<p>This page explains how Yumi users can request permanent deletion of their account and associated data.</p>
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<h2>1. Who can use this page</h2>
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<p>Use this page if you created a Yumi account and want to request permanent deletion of that account and the associated user data managed by Yumi.</p><p>You can submit a deletion request even if you no longer have access to the Yumi app on your device.</p>
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<h2>2. How to submit a deletion request</h2>
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<p>Send your deletion request by email to gurbhakotonline03@gmail.com.</p><p>Please use the subject line: Delete Yumi Account.</p>
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<p>- Your Yumi UID, if available.</p><p>- Your registered email address or phone number.</p><p>- Your Yumi nickname or profile name.</p><p>- A clear statement that you want your Yumi account and associated data to be deleted.</p>
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<h2>3. Identity verification</h2>
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<p>To protect account security and prevent unauthorized deletion, we may ask you to complete a reasonable identity-verification step before processing your request.</p>
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<h2>4. What will be deleted</h2>
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<p>After your request is verified and approved, we will delete your Yumi account and the associated account data that is managed in our systems, including profile information and other user data linked to that account, unless retention is required for legitimate reasons described below.</p>
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<h2>5. Data that may be retained</h2>
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<p>Certain records may be retained for a limited period where reasonably necessary for fraud prevention, abuse handling, dispute resolution, financial recordkeeping, tax, security, or legal and regulatory compliance.</p>
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<h2>6. Processing time</h2>
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<p>We aim to complete verified deletion requests within 7 business days, although certain cases may require additional time if further verification or compliance review is necessary.</p>
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<h2>7. Contact</h2>
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<p>If you have questions about account deletion or personal-data handling, contact gurbhakotonline03@gmail.com or call +85247410298.</p>
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